BC Transit is introducing contactless fare payment on fixed-route buses in participating Umo transit systems across the province including here in Cranbrook.
Starting today, riders can tap-to-pay using a debit card, credit card or mobile wallet in all 30 transit systems across the province that offer Umo.
“We’re making transit easier to use by introducing contactless payment, allowing you to pay your fare with a simple tap. It’s the same tap-to-pay experience many people already use every day, with your credit card, debit card or mobile wallet,” said Erinn Pinkerton, President and Chief Executive Officer for BC Transit.
Contactless payments automatically give riders fare privileges available in their transit system, such as a fare transfer or a capped daily fare.
Contactless taps charge cards at the same single-ride adult fare as cash or Umo with no extra fees.
Riders eligible for a concession fare should continue to use the Umo app, a reloadable Umo card or cash.
To ensure a smooth trip, riders are encouraged to:
- Pay with the same card all day to receive automatic fare capping benefits in participating transit systems.
- Tap a single card and not your full wallet to avoid being charged more than once.
- Plan for each rider in a group to tap their own card, as cards cannot be shared.
“Adding these modern, contactless options makes choosing transit a more convenient option for people across the province,” said Mike Farnworth, Minister of Transportation and Transit.
BC Transit’s Electronic Fare Collection System Project is funded through the Investing in Canada Infrastructure Program. The total cost for this project is $24.8 million, jointly funded by the Government of Canada, the Province of British Columbia and local government partners.
For more information, contact BC Transit’s Umo Customer Service team toll-free at 877-380-8181.
Visit https://www.bctransit.com/contactless/ to learn more about contactless payments and which fare privileges are available in each Umo participating transit system.

L to R: BC Transit President and CEO Erinn Pinkerton, Provincial Parliamentary Secretary for Transit George Anderson, Victoria Regional Transit Commission Vice-Chair and Victoria Mayor Marianne Alto, Member of Parliament for Victoria Will Greaves (Image credit: BC Transit)
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